Shipping policy

At 7AGAT Shopping, we are committed to delivering your orders quickly, safely, and reliably.


Processing Time

All orders are processed within 1–2 business days after order confirmation.

Orders are not processed on:

  • Fridays & official holidays
  • National holidays

During promotional campaigns, holidays, or peak shopping seasons, processing times may be slightly longer.


Delivery Time

Estimated delivery times after dispatch:

Region Estimated Time
Cairo & Giza 2–3 Business Days
Delta & Canal 2–4 Business Days
Upper Egypt 3–5 Business Days
Red Sea Governorates 3–6 Business Days
Sinai 4–7 Business Days

Delivery times are estimates and may vary depending on weather conditions, courier operations, or unforeseen circumstances.


Shipping Fees

Shipping fees are automatically calculated during checkout based on your shipping address.

Current shipping rates include:

  • Cairo & Giza
  • Delta & Canal
  • Upper Egypt
  • Red Sea Governorates
  • Sinai

International shipping fees are calculated separately during checkout.


Free Shipping

Free shipping promotions may be available on selected products or qualifying orders.

Whenever a promotion is active, it will be displayed on the product page or during checkout.


Order Tracking

Once your order has been shipped, you'll receive:

  • Shipping confirmation
  • Tracking number (when available)

Tracking information may take up to 24 hours to become active.


Delivery Issues

Please contact us immediately if:

  • Your package arrives damaged
  • An item is missing
  • You receive the wrong product
  • Your order has not arrived within the expected delivery window

Providing photos will help us resolve your issue faster.


International Shipping

International delivery is available to selected countries.

Customers are responsible for:

  • Customs duties
  • Import taxes
  • Local government fees

These charges are not included in the product price or shipping fee unless otherwise stated.


Contact Us

Email: admin@7agatshopping.com

WhatsApp: +20 111 253 4512

Business Hours:
Saturday – Thursday
09:00 AM – 04:00 PM (Egypt Time)